Shipping Policy

Last Updated: October 23, 2026

Thank you for shopping at Norevaa. This Shipping Policy explains our order processing times, shipping options, estimated delivery periods, and procedures for shipping-related issues.

1. Shipping Destinations

Norevaa currently ships to addresses within the United States.

We do not currently offer international shipping.

2. Shipping Costs

We offer free standard shipping on eligible orders delivered within the United States.

There is no minimum purchase requirement for our standard free shipping service.

Any applicable charges will be disclosed before you complete checkout.

3. Order Processing Time

Orders are generally processed within 3 business days after payment confirmation.

Business days exclude Saturdays, Sundays, and U.S. public holidays.

Order processing includes payment verification, order preparation, and shipment arrangements.

Processing time is separate from shipping transit time.

4. Estimated Shipping Time

After an order has been processed and dispatched, the estimated shipping transit time is:

20–30 business days after dispatch.

The total estimated delivery period is approximately 23–33 business days, consisting of up to 3 business days of processing plus 20–30 business days in transit.

These time frames are estimates rather than guaranteed delivery dates.

Delivery may be affected by circumstances such as high order volumes, weather conditions, customs or transportation disruptions where applicable, public holidays, or other events outside our reasonable control.

5. Shipping Providers

We work with shipping and fulfillment service providers selected according to operational needs, destination, and shipment requirements.

The shipping provider may vary by order. We do not guarantee delivery through a specific carrier.

6. Order Tracking

When tracking information is available, it will be provided through the shipping confirmation email or other order communication.

Tracking updates may take additional time to appear after dispatch.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete delivery information during checkout.

If you notice an error in your shipping address, contact us as soon as possible at service@mallvic.com.

We will attempt to accommodate address corrections before dispatch, but changes cannot be guaranteed once an order has entered the shipping process.

8. Delayed, Lost, or Missing Packages

If your order has not arrived within the estimated delivery period, please contact our customer support team.

We will review the available tracking information and work with the relevant fulfillment or shipping provider to investigate.

If a shipment is confirmed lost or cannot be delivered due to an issue for which we are responsible, we will provide an appropriate resolution, which may include replacement or refund, in accordance with applicable law.

9. Damaged or Incorrect Deliveries

If your order arrives damaged, defective, or incorrect, please contact us promptly at service@mallvic.com.

Include your order number, a description of the issue, and photographs when available.

We will review the situation and provide an appropriate solution under our Return & Refund Policy.

10. Contact Information

Norevaa
Operated by CREEKMUR STONECREST LLC
1847 Gayle Dr, Lexington, KY 40505, United States

Email: service@mallvic.com
Phone: +1 (226) 493-1029
Website: https://nonorevava.com